FAQs

When are you open?

Providence welcomes visitors who would like to taste our award winning wines. Our opening hours are 10:00 am to 5:00 pm daily September to May inclusive and 10:00 am to 5:00 pm Friday to Monday inclusive during June to August. To make sure we are available, please contact us on our freecall number 1800 992 967 to arrange your personal visit.

Where are you located?

Providence Vineyards is set on the northern slopes of Brown Mountain in the rolling countryside of north-east Tasmania.  Our address is 236 Lalla Road, Lalla, Tasmania, Australia.

How can I order wines?

Browse our wine list, and place your order on-line. No credit card details required online, we will contact you personally! Or call us on 1800 992 967 to speak with us personally about your wine order.

How can I pay for my wine?

We accept Eftpos, Mastercard, Visa. Amex or personal cheque. If you’re buying online, we’ll contact you personally – no need to put your credit card details into the order form. We also offer PayPal.

How much is shipping?

Wines purchased from Providence Vineyards by the dozen, mixed or otherwise, will be delivered freight-free anywhere in Australia fully insured. Delivery address must be attended as our carrier Australia Post will not leave your valuable wine on the doorstep! Smaller amounts can be mailed on request.

Do you ship overseas?

We can ship overseas, although it is very expensive.  Fedex will make suitable arrangements but at a significant cost.

Please phone us on either 1800 992 967 or +61 (0) 3 6395 1290 or email us for more information about shipping our wine overseas.

We do not ship to the US.

Do you have a cellar door?

We always welcome visitors who would like to taste our award winning wines. To make sure we are available, please contact us on our freecall number 1800 992 967 to arrange your personal visit.

Do you have a function room?

We are able to cater for small functions and personal free use of our picnic area is welcomed.  A new function room has been completed and is available for hire.  The room has fantastic views over the vineyard and Mount Arthur that show seasonal and even hourly colour changes.

For more information please phone us on either 1800 992 967 or +61 (0) 3 6395 1290 or email us on sales@providence.com.au